Modular Messaging is described by Avaya as a messaging platform, specifically one that uses a basis of IP and standards technology to facilitate the exchange of voice and fax communications for global enterprises, whether they have only one site or several. It thus belongs to the category of communications and productivity tools for business use, being capable of aiding organizations in managing their messages more easily while interacting with both consumers and organization members. The result is that employees can work faster and learn what they need to faster, lowering operating costs.
The Modular Messaging solution can also handle employee alerts for both messages and events. It is highly scalable, making it suitable for organizations of all sizes. It also boasts lowered cost of acquisition compared to most other organizational messaging solutions due to its standards-based implementation and high integrative capabilities. It allows users to make use of the access devices they already have, meaning no additional hardware needs to be purchased, and has additional features such as speech to text abilities, mobility and remote access functions, and even a Find Me feature that lowers the chances of missed messages or calls.
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If you have additional information about which types of files Modular Messaging can process, please do get in touch - we would love hearing from you.
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