Learn how to fix Flash not working in Chrome so you can view web animations, webpages and games that use flash.
It's good to know how to fix Flash not working in Chrome because many websites, especially web-based games, use Flash to display content, let you navigate through their site, and even to interact with a browser-based game.
In this article, you'll learn:
What file format Flash animations use.
Which errors Chrome is likely to show you when Flash stops working.
How to check Chrome's Flash settings.
How to update the Flash player in Chrome.
How to restart the Flash plugin to fix playback problems.
The Adobe Flash format
Flash animations and games use files in the .swf format. SWF stands for ShockWave Flash. Unfortunately, many browsers today don’t support the SWF file format by default.
While Chrome natively supports Flash, it may be disabled or set up wrongly. To open and play SWF files, you'll need to check that your Chrome Flash player is set up correctly.
Errors on webpages with Flash animations
Chrome may report a number of errors when you look at a webpage with Flash content:
Adobe Flash has been blocked because it's out of date
Couldn’t load plugin
The following plugins were blocked on this page
This plugin is not supported
A plug-in (Shockwave Flash) isn't responding
Follow the steps below to fix these problems.
Check that Flash is set up correctly in Chrome
Enter chrome://settings/content in Google Chrome's address bar.
Click on Flash.
Make sure the Ask First toggle switch is enabled (blue).
Now, whenever a webpage wants to play a SWF video in Chrome, it will prompt you to allow it first.
Unblock a website to fix Flash problems
You may have disallowed a site to play Flash content.
Enter chrome://settings/content/flash in the address bar of Chrome to go to your Flash content settings page.
Find the website on which you are having troubles playing Flash content in the Block list, and click on the trash icon to the right of it.
Update the Adobe Flash player in Chrome
If the SWF file was blocked because the plugin is out of date, you'll need to update the Flash player in Chrome.
Enter chrome://components in the address bar.
Find Adobe Flash Player in the list of components installed in Chrome and click on Check for Updates.
After clicking on this button, if you see the message "Component not updated" that means you are on the most recent version.
Install or reinstall the Flash player in Chrome
If you couldn't see Flash in the content settings, or if the Adobe Flash Player is missing from your list of Chrome components, you'll need to install it from Adobe's website.
Alternatively, if you have followed all the steps above to try to fix your SWF playback problems, but the Flash videos are still not playing, you'll need to reinstall the Adobe Flash player in Chrome.
Important: You should only ever install the SWF player from Adobe's website.
Select your computer's operating system from the drop down list under Step 1.
Select PPAPI from the drop down list under Step 2.
Click Download now, and follow the steps in the installer for your operating system to reinstall the Adobe Flash Player in Chrome.
Once the installation is complete, follow the steps in the section above and check that the Flash settings have been correctly configured in Chrome.
Restart Chrome to fix Flash problems
Once you've updated the Flash player in Chrome, you'll need to close your Chrome browser fully. Wait a few seconds before starting Chrome again.
If you are having trouble closing Chrome, you may need to force quit it.
Under Windows, open the Task Manager (Ctrl+Alt+Delete), select the Chrome application, then click End Task.
Under MacOS, open the Force Quit Applications dialog (Option+Cmd+Escape), select Chrome, then click Force Quit.
See if the steps you have completed above have fixed the Flash problems in Chrome. If not, then it's time to update Chrome.
Update your browser to fix Flash not working in Chrome
Occasionally, when Adobe releases an updated version of the Flash player for Chrome, Chrome also needs to be updated.
Enter chrome://settings/helpinto the address bar.
If there is an update available, Chrome will update itself automatically to the latest version. Click Relaunch once the update has finished to restart Chrome.
Restart the plugin to fix Flash not working in Chrome
Very rarely, the Flash plugin can crash when you look at a website with Flash content, but Chrome will still keep working. You'll need to force quit the Flash plugin to make it work again in Chrome.
Click the three vertical dots, then select More Tools > Task Manager.
Select the line that says Plugin: Shockwave Flash.
Click End Process.
In the message that appears at the top of the page, click Reload to refresh the page in Chrome.
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